Lack of experience~

Well, i guess i am really lack of experience and knowledge abt the outside world... especially when come to being a right of a customer.....

Yesterday really make me learnt a big big lesson........

Well, the tour agency called me and said tat my air ticket cannot refund me the $ cos my reason of not going not very valid for them to refund me $... so i was like ok, no choice lo.... then i called my mum and told her... then my mum asked me to ask tat lady whether is it possible to change the date of tat air ticket.... or any other alternative... then i told my mum i am busy right now actually.... u wan u help me call la.. if not have to wait till i free... (cos tat lady know my mum also as tat day we went down the agency regarding this cancellation thingy) so my mum said ok she called since she got her name card..................

Guess wat at lunch time, tat lady called me........ OMG she scolded me man!!!!!!!!!!!!!!!! *faint* she called me to call my mum dun said her like tat... called her dun said the agency like tat, she tried her best... no refund mean no refund then wat we wan her to do.... keep go on and on.... then i faster said 2 times "erm" then i decided to cut off the line..............

I called my mum straightaway and asked wat did she do, did she scold her... my mum said no ah, my mum said she asked whether can change the date of the ticket, she keep said no no no then after tat my mum jus said normally agency can do it but ok la, since like tat, i know ur agency services only provide until here le la, never mind.. so my mum didn't scold her at all....

Is tat CHINA lady ok ma?? she come and scold me lei... i am also customer lei.. u funny creature where got pple come and scold another customer when a customer said some comment de... not being very professional right.... i told some of my colleagues... they told me tat i should lodge a complaint on her behaviours..... one of the dr also asked me to lodge a complaint until she lose the job, cos she deserved it.. haha.. then my fren, KX told me to do tat too... but i told her i dunno how to lodge a complaint... she asked me whether my family member got another tat can help me wif the complaint thingy....

So i think........ bingo i found the right one........... my elder sis!!!!!!!

So i called her and asked her to help me... so ya she said no problem la.....

Few minutes later she called me, and guess wat my elder sis more furious than me.... cos that lady scolded her... gosh~ my elder sis told tat she called and said she wan to look for the person-in-charge, so tat lady said tat person is not around, is regarding wat... she said she wan to lodge a complaint abt a staff.... then i think my sis got said sth ya, but i can't remember.... then the lady goes on the top of her voice, "are u agnes?!?!?! u are agnes right!!?!?!", my elder sis said no and i dun wan to talk to u, i wan to talk to the in-charge.... then the lady began scolding my elder sis la.... then she said she won't give my elder sis the person-in-charge name de and she slammed the phone... so my elder sis called again.... another staff answer.. so the lady goes at her top of her voice again, "dun tell her the name!!!!!"....

Ok can someone tell me is she ok ma la.. she confirm dun have some mental illness ma??

So after tat my elder sis called several times, and no one picked up the phone...... haha funny agency right......

Then my elder sis scolded me la tat buy air tickets not so simple as i thot.... then give me a whole range of lectures abt all these... ya i learnt my lesson ya, next time i cannot be so blurred le.... one of the dr also taught me tat tell me wat should i do when purchasing tickets.... ya now i know le....

And of cos, my elder sis said she won't let this matter abt this lady behaviour go... she going to make her lose her job... haha when my elder sis said tat, well, she better watch out.... one of the dr also told me to tell my sis way to make this lady lose her job, and she said tat lady is really trying to be a big bully, must really get her out of this line, if not more pple will get it.... Heard from my mum, my bro-in-law also going to help my elder sis wif it...

So when my bro-in-law and elder sis on the same boat... ok, i can only said "good luck", hope tat lady won't end up in mental hospital.....

Ok really learnt my lesson le.... hahahaha~